Built for Social Care

Better outcomes for children through smarter case management

CaseSense is an AI-native case management platform designed with and for children's social workers. It reduces administrative burden through intelligent automation, helping practitioners spend more time with children and families.

Active Cases
Family Assessment — Williams Last updated 2 hours ago · SW: J. Thompson
High Risk
Child in Need — Patel Last updated 1 day ago · SW: M. Chen
Medium
Early Help — Garcia Review due 15 Apr · SW: A. Okafor
Review Due
LAC Review — Nguyen Last updated 3 days ago · SW: S. Begum
On Track

More time

With children & families, less on admin

One-tap

Audio & video evidence capture

Built-in

Audit trail on every action

24/7

Real-time risk monitoring

Everything practitioners need, nothing they don't

Purpose-built for children's social care — not adapted from generic CRM software.

AI-Powered Evidence Capture

Record audio and video from visits and meetings. AI transcription with automatic safeguarding concern extraction — turning conversations into structured, searchable evidence.

Real-Time Risk Assessment

Dynamic risk scoring that updates as new information arrives. Pattern recognition across case histories surfaces emerging concerns before they escalate.

Chronology Timelines

Automatic chronology building from case events, contacts, and assessments. Complete audit trails that hold up to scrutiny from Ofsted and serious case reviews.

People & Relationships

Map complex family networks, professional involvement, and relationships. Understand the full picture around every child with visual relationship mapping.

Work Allocation & Scheduling

Manage caseloads, deadlines, and reviews across your team. Automatic alerts for statutory deadlines so nothing slips through the cracks.

Intelligent & Flexible Case Management

The fundamentals done right — capture, organise, and update case records the way practitioners actually work. Flexible to your local processes, with AI doing the heavy lifting so the basics are faster and easier than any legacy system.

From referral to resolution

A streamlined workflow designed around how social workers actually work.

1

Capture

Record visits, calls, and meetings with one tap. AI transcribes and extracts key safeguarding information, contacts, and actions automatically.

2

Assess

Real-time risk scoring draws on the full case history. Pattern recognition highlights concerns across related cases and family networks.

3

Act

Prioritised work queues, automated deadline tracking, and team allocation ensure the right practitioner takes the right action at the right time.

4

Evidence

Every action, decision, and contact is automatically logged into a complete, inspection-ready chronology with full audit trails.

Built for the realities of children's services

We understand the pressures councils face — rising demand, workforce challenges, and increasing scrutiny.

Why CaseSense works for councils

  • Reduce admin burden — Social workers spend less time on paperwork and more time with families. AI handles transcription, form pre-population, and chronology building.
  • Built for inspection readiness — Structured case records, audit trails, and evidence-linked chronologies designed to make inspections far less of a scramble.
  • Retain and empower staff — Modern, intuitive tools that practitioners actually want to use. Reduce frustration with legacy systems that slow teams down.
  • Data-driven oversight — Real-time dashboards for managers and directors. Spot trends, manage caseloads, and evidence impact to elected members.
  • Secure, stable and fast — UK-hosted and built to meet GDPR and local-authority information-governance standards, on modern infrastructure that's quick and reliable. No more daily crashes, freezes, and downtime that plague the incumbent systems.

Practitioner Efficiency

Less admin time

By automating transcription, form-filling, and chronology building, CaseSense is expected to significantly reduce the time practitioners spend on case recording and admin.

Risk Identification

Earlier intervention

AI-assisted pattern recognition helps identify emerging risks before they escalate to crisis point.

Inspection Readiness

Readiness by design

Structured case recording and audit trails are built in from the start, so inspection readiness is designed in — not a last-minute scramble.

Responsible AI designed for safeguarding

Our AI augments professional judgement — it never replaces it. Every suggestion is transparent, explainable, and under practitioner control.

Automatic Transcription

Record meetings and home visits and get accurate transcripts with speaker identification, key concern extraction, and suggested actions — ready for the social worker to review and edit in minutes, rather than writing notes up from scratch.

Safeguarding Extraction

AI identifies safeguarding concerns, risk factors, and protective factors from free-text notes and transcripts. Structured data from unstructured conversations.

Pattern Recognition

Cross-case analysis surfaces patterns that might be invisible in isolated records — repeated presentations, family network risks, and escalation trajectories.

Smart Summaries

Generate case summaries, transfer documents, and chronology overviews instantly. Every output links back to source evidence for verification.

Built by people who understand the problem

A team combining deep social care domain expertise with world-class engineering.

Sarah Scott

Sarah Scott

Co-Founder & CEO
Keith Griffin

Keith Griffin

Co-Founder & COO
Henry Knott

Henry Knott

Co-Founder & CTO
Will Lacy

Will Lacy

Co-Founder & CAIO
Daniel Murray

Daniel Murray

Co-Founder & CSO

Ready to transform children's services?

Be among the first local authorities to explore how CaseSense can reduce admin burden, improve safeguarding, and support better outcomes for children and families.